Terms and conditions of booking
Reservation, modification or cancellation policy
– For all cancellations made 7 days before the holding of your stay, an amount of 10% of the total amount of the reservation will be retained for management fees.
– All cancellations made within 48 hours of the holding of your stay, an amount of 50% of the total amount of the reservation will be retained for management fees.
Chic-Chac policy (Motorized and mechanical rides supplier for White Lips. In charge of mountain safety)
The Chic-Chac has the right to cancel a ski day when the danger risk is too high (bad weather, mechanic breakdown) and no matter the remaining time before the activity. All cancelled or modified activities by the Chic-Chac could be resumed before the end of the season depending on availability.
The Chic-Chac has the right to remove a client from a ski day if the guide judges he doesn’t have the ski level requested for the activity. A client showing a lack of ability will have a refund of two third of the total amount paid for the ski activity only.
The Chic-Chac has the right to remove from the activity, a client who doesn’t follow the security rules at any time of the day and without any refund.
